Frequently Asked Questions
​
Q1: What is NT MSC Stem Cell Therapy?
A1: It is a premium package that combines regenerative medicine with medical tourism. The treatment uses Australian-certified low-passage P1 mesenchymal stem cells (MSCs), with 200 million live cells infused per session, performed by a team of medical specialists, and includes 5-star hotel accommodation and health management.
Q2: Why choose P1 low-passage stem cells?
A2: P1 means “first passage,” which retains the closest state to the original cells, ensuring the highest vitality and efficacy, superior to higher-passage or uncertified stem cells.
Q3: How many cells are used in each therapy?
A3: Each NT therapy session infuses 200 million live stem cells, which is several times higher than the market norm of 30 million–100 million.
Q4: What is the source of the stem cells?
A4: The cells are derived from umbilical cord blood, Wharton’s jelly, and perinatal umbilical cord tissue, ensuring high purity and safety.
Q5: Is the therapy safe?
A5: Yes. Each client is covered with AUD 20 million international insurance, providing worldwide medical and safety protection.
Q6: Who performs the therapy?
A6: The procedure is carried out by a team of medical specialists at a certified medical center, not by small-scale clinics, ensuring professionalism and safety.
Q7: What is included in the package?
A7: In addition to the stem cell therapy, the package includes a 6-day 5-night stay at a 5-star hotel, health check-ups, dedicated concierge service, and a premium medical tourism experience.
Q8: How much does the therapy cost?
A8: The full package costs only RM 98,000, with 4 complimentary stem cell exosome treatments (worth RM 15,000).
​
Efficacy & Comparison
Q9: What are the benefits of stem cell therapy?
A9: It helps with anti-aging, boosts immunity, promotes tissue repair, improves chronic conditions, and enhances overall vitality.
Q10: How is NT therapy different from other stem cell therapies?
A10: NT therapy leads the market in cell source, dosage, safety assurance, execution by medical specialists, and overall client experience.
Q11: What is the function of exosome therapy?
A11: Stem cell exosomes promote skin repair, reduce inflammation, and enhance cell-to-cell communication, helping to slow down aging.
Q12: How long do the effects last?
A12: Most clients experience significant improvement lasting 12–24 months, depending on individual body condition and lifestyle.
Target Clients
Q13: Who is this therapy suitable for?
A13: High-net-worth individuals such as entrepreneurs, listed company directors, private banking clients, family offices, and luxury medical tourism clients.
Q14: Can the therapy be customized?
A14: Yes. We provide personalized health programs tailored to each client’s condition and needs.
Q15: Does the therapy require hospitalization?
A15: No. The therapy is performed in a medical center, integrated with leisure and recovery, without the need for long-term hospitalization.
Protection & Services
​
Q16: What happens if there are complications?
A16: Clients are fully covered by international insurance, ensuring any unexpected medical risks are insured and handled.
Q17: Is there follow-up after the therapy?
A17: Yes. We provide continuous health management and follow-ups to ensure long-lasting therapeutic benefits.
Q18: Why does the package include 5-star hotel accommodation?
A18: Because NT therapy is not only medical but also an exclusive luxury experience, allowing clients to relax and enjoy throughout the process.
Q19: Will the therapy affect daily life?
A19: No. Most clients can continue to use their computers, attend meetings, or enjoy leisure activities during the therapy without interruption.
Process & Preparation
Q20: What is the process of the therapy?
A20: Arrival → Health check & consultation with specialists → Personalized treatment plan → MSC infusion → Exosome therapy & recovery → Final review before departure.
Q21: How long does the infusion take?
A21: The MSCs are administered through intravenous infusion. Each session takes about 1–2 hours, is painless or causes only minor discomfort, and does not interfere with daily activities.
Q22: How early should I book the therapy?
A22: We recommend booking at least 2 weeks in advance to secure stem cell preparation, insurance, medical team, and hotel arrangements.
Q23: What should clients pay attention to during therapy?
A23: Simply follow the doctor’s advice, avoid excessive fatigue, maintain a balanced diet, and get sufficient rest.
Q24: What preparations are required before therapy?
A24: Only recent medical reports and personal medical history are required. Everything else will be arranged by the NT team and the medical center.
Experience & Package
Q25: Will there be a dedicated assistant during therapy?
A25: Yes. Each client is provided with a personal concierge for full assistance, from airport transfers to medical arrangements.
Q26: Can clients bring family members?
A26: Yes. The package allows one family member to accompany the client, including 5-star hotel accommodation.
Q27: How soon can results be seen after therapy?
A27: Results vary by individual. Most clients begin to notice improvements within 2 weeks, such as increased energy, better sleep, and improved skin condition.
Q28: Will the therapy affect work or business commitments?
A28: No. Clients can continue remote meetings and normal work during the therapy.
Q29: Is the therapy suitable for elderly individuals?
A29: Yes. Stem cell therapy is particularly beneficial for managing age-related decline in immunity, chronic conditions, and overall vitality.
Q30: Will the therapy interfere with other medications?
A30: Generally, no. However, clients must inform the doctor of any ongoing medications for professional evaluation and adjustment.